Share
Post
Email
Share
Share
Share
About the event
Join us on November 17, 2026, at Botanic Sanctuary in Antwerp for Innovation Day Belgium, Quadient’s flagship event focused on the future of business communications and customer experience.
Designed for leaders driving digital transformation, this exclusive event brings together industry experts and peers to explore how to simplify complexity, unify customer communications, and deliver human-centered, AI-driven experiences that strengthen every connection.
Discover practical strategies to reduce friction, improve efficiency, and drive better business outcomes, while connecting with others shaping the future of customer experience.
Why attend?
Connect with 100+ business, digital transformation, and customer experience professionals from across industries.
Gain insights from industry analysts and guest speakers, thought leaders and interactive customer panel and roundtable discussions.
Discover real-world use cases, measurable business outcomes, and best practices from leading organizations.
Explore innovation strategies, emerging trends, expert-led sessions, live demonstrations, and partner showcases.
Why Attend
Duis vel volutpat erat. Curabitur luctus pulvinar nibh, quis molestie elit fringilla sed. Donec ante risus, pulvinar in rutrum eget, sollicitudin vitae purus. Nam consequat ipsum ut purus ullamcorper pulvinar ac vel felis. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae; Quisque ligula nulla, facilisis vitae velit a, posuere porta sapien. Maecenas odio lacus, auctor in pharetra sed, commodo id orci. Morbi non lectus lacus. Vestibulum ornare ultricies sapien, ut iaculis metus lobortis eu. Donec cursus molestie ipsum. Sed facilisis imperdiet nunc, sed dapibus est lacinia malesuada. Curabitur vitae semper tellus. Donec maximus, mi ac congue lobortis, justo dui mattis massa, in cursus justo justo viverra tellus. Morbi et dictum purus. Nulla sed neque eget nisi tempor laoreet id sed lorem.
Our Sponsors
"Duis vel volutpat erat. Curabitur luctus pulvinar nibh, quis molestie elit fringilla sed. Donec ante risus, pulvinar in rutrum eget, Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia curae; Quisque ligula nulla, facilisis vitae. Sed facilisis imperdiet nunc, sed dapibus est lacinia malesuada. Curabitur vitae semper tellus. Donec maximus, mi ac congue lobortis, justo dui mattis massa, in cursus justo justo viverra tellus. Morbi et dictum purus. Nulla sed neque eget nisi tempor laoreet id sed lorem.
Name
Title, company
Guest Speakers
_1786726744766.JPG)
Andres Vela
Senior Product Manager • CXM Cloud Pod, Quadient
Robin van Tilburg
Senior Solutions Architect, Quadient
Marie Gaillard
VP Sales CXM France Benelux, Quadient
What can you expect?
One focus: Customer Experience Management
Over the course of the day, expect a mix of strategic vision, real-world use cases, and practical insights focused on transforming your customer communications. Hear how leading organizations are simplifying complexity, unifying journeys, and creating more meaningful customer connections.
The agenda combines inspiring sessions and valuable networking opportunities, designed to help you explore what’s next in CXM and leave with actionable ideas you can apply right away.
Agenda (What will be covered on each day)
Day 1 - Topic1
Sed facilisis imperdiet nunc, sed dapibus est lacinia malesuada. Curabitur vitae semper tellus. Donec maximus, mi ac congue lobortis, justo dui mattis massa, in cursus justo justo viverra tellus. Morbi et dictu
Day1- topic 2
Suspendisse varius sapien non consequat porta. Integer vel quam diam. Pellentesque sit amet urna ac dolor tempor pharetra eget in lorem. Mauris eget diam metus.
Day1-Topic 3
Sed facilisis imperdiet nunc, sed dapibus est lacinia malesuada. Curabitur vitae semper tellus. Donec maximus, mi ac congue lobortis, justo dui mattis massa, in cursus justo justo viverra tellus. Morbi et dictum ornare ultricies sapien, ut iaculis metus lobortis eu. Donec cursus molestie ipsum.
Day2-Topic1
Pharetra ex quis, luctus dui. Donec sit amet magna sit amet neque ullamcorper molestie nec tristique quam. Donec porttitor bibendum neque non dapibus. Sed erat metus, dignissim eget nunc id, pellentesque venenatis mauris. Nulla placerat, lacus sed venenatis vehicula, augue tortor ornare orci, sed porta orci enim sit amet nibh. Ut ac eros quis ligula pretium commodo ultrices ac libero. Maecenas volutpat mollis orci et pretium.
Day2-Topic2
Ornare ultricies sapien, ut iaculis metus lobortis eu. Donec cursus molestie ipsum. Sed facilisis imperdiet nunc, sed dapibus est lacinia malesuada. Curabitur vitae semper tellus. Donec maximus, mi ac congue lobortis, justo dui mattis massa, in cursus justo justo viverra tellus. Morbi et dictu
Day2-Topic3
Donec cursus molestie ipsum. Sed facilisis imperdiet nunc, sed dapibus est lacinia malesuada. Curabitur vitae semper tellus. Donec maximus, mi ac congue lobortis, justo dui mattis massa, in cursus justo justo viverra tellus. Morbi et dictu
Your Day at a Glance
17/11/2026 08:30 AM
Breakfast & Registration
17/11/2026 09:15 AM
Welcome to Innovation Day
Marie Gaillard
VP Sales CXM France Benelux, Quadient
Marie Gaillard
VP Sales CXM France Benelux, Quadient
17/11/2026 09:30 AM
Coming Together: The Future of Quadient Digital
| At Quadient we are always looking to deliver even better business outcomes for you. Discover how our technologies are coming together to power smarter business communications and financial processes at every touchpoint. |
17/11/2026 10:15 AM
Modernizing Customer Communications in Banking: Lessons from a Large-Scale Transformation Journey
Financial institutions are under increasing pressure to modernize customer communications, improve agility, strengthen governance, and support evolving customer expectations. This session explores the key lessons learned from a large-scale communications transformation initiative in the banking sector, covering modernization objectives, implementation approach, change management, governance considerations, and practical insights for organizations embarking on a similar journey.
17/11/2026 11:00 AM
Break & networking
17/11/2026 11:30 AM
Digital Accessibility: Essential for Some, Beneficial for All
| Millions of customers rely on accessible communications every day, and they deserve more than an afterthought. This session explores what it takes to design for accessibility from the very beginning, and how that same design thinking ends up creating a better experience for every customer, not just some. See real examples of what works, what doesn't, and why it matters. |
17/11/2026 12:00 PM
Roundtable discussions
17/11/2026 12:30 PM
Lunch & networking
17/11/2026 02:00 PM
Large-scale CCM migration: A proven framework for success
| Discover how organizations can efficiently modernize customer communications through large-scale migration projects. This session showcases a real-world use case, highlighting how Quadient’s migration tools, combined with a proven partner-led framework, help reduce complexity, mitigate risk, and accelerate time-to-value while ensuring a smooth transition to a modern CCM platform. |
17/11/2026 02:30 PM
Inspire Now: What's New and Coming Soon
Robin van Tilburg
Senior Solutions Architect, Quadient
Robin van Tilburg
Senior Solutions Architect, Quadient
17/11/2026 03:00 PM
Inspire Next: Our Future Vision
| Something bigger is coming for CCM. Join us for an exclusive first look at the long term vision for Inspire, and what it means for your organization's future. |
_1786726744766.JPG )
Andres Vela
Senior Product Manager • CXM Cloud Pod, Quadient
Andres Vela
Senior Product Manager • CXM Cloud Pod, Quadient
17/11/2026 03:30 PM
Wrap up
Marie Gaillard
VP Sales CXM France Benelux, Quadient
Marie Gaillard
VP Sales CXM France Benelux, Quadient
17/11/2026 03:45 PM
Networking and drinks
Gallery Section
A showcase of stunning visuals in one place.
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Innovation Day 2025
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Have Questions?
Frequently Asked Questions
Yes, you’ll need to fill out our registration form to gain access to the event. Please fill in the registration form with some basic information to get started.
The information you provide upon registration will only be used to establish you as a user on the platform and to create your login credentials. It will not be used for any other purposes.
Yes, the vFairs platform is compatible with any computer or mobile device and any browser.
Yes, this event is completely free to attend. We encourage you to login and have a look around at your convenience.
The event will be on demand indefinitely, however we may make updates and changes to the platform periodically. Make sure to keep checking back in to see our newest features in action!
About Event
Welcome to [Event Name]! Join us for an unforgettable experience filled with excitement, inspiration, and connection. Our event brings together [industry/community] leaders, experts, and enthusiasts to share knowledge, engage in meaningful discussions, and foster valuable connections. Explore innovative ideas, discover new opportunities, and be a part of this vibrant gathering. Whether you're a seasoned professional or a curious newcomer, there's something for everyone at [Event Name]. Get ready for a day of learning, networking, and fun. See you there!
Gallery Section
A showcase of stunning visuals in one place.
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
Gallery Item Heading
Tell your event story through images
About the Venue
The Westin Dallas Downtown offers a world-class venue in the heart of one of the South’s most vibrant cities.
With over 34,000 square feet of flexible event space including elegant ballrooms, a glass-enclosed pavilion, and a penthouse-level venue with floor-to-ceiling windows it’s the perfect blend of sophistication and big-city energy.
Situated in the iconic One Main Place tower, attendees are steps away from the city’s best the Arts District, Klyde Warren Park, world-class dining, and live entertainment.
All in the city where Texas means business.
About the venue
Elevate Your Business, Inspire Your Team
At Botanic Sanctuary Antwerp, history and innovation converge to create the perfect backdrop for your corporate events. Our spaces, rich in historical charm and equipped with modern facilities, are tailored to bring your meetings, conferences, and incentive events to life.
Discover our unique blend of elegance and functionality, designed to inspire and facilitate successful business gatherings in the heart of Antwerp. Let us transform your corporate events into memorable experience
Its central location and premium facilities create the ideal environment for bringing people together; designed to foster connection, exchange ideas, and spark new perspectives throughout the day.
Got questions? We’re here to help!
If you have any questions or need more information, feel free to reach out to the Innovation Day team: Soumaya Khalil at s.khalil@quadient.com and Severine Deunf at s.deunf@quadient.com.